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My Elec Group Background

Privacy Statement

About Us

This Privacy Statement is provided by My Elec Group Limited. County End Business Centre, Unit8b Jackson Street, Springhead, Oldham OL4 4TZ. Our main switchboard number 0800 999 8009.

We are acting as a Controller in respect of your personal data, and it is therefore our responsibility to ensure that any sharing or processing of this data is compliant with the General Data Protection Regulations. If you have any questions about this Privacy Statement, please contact the Compliance Manager Stewart Runciman at the above address or you can e mail him on

How we obtain data from you

We may obtain and process personal data from you via our website, from you directly by telephone, face to face, or e mail or written correspondence. Occasionally we may obtain your personal data from your employer, third party organisations or individuals with whom you have agreed to share your information. We may also receive it from insurers, other insurance intermediaries, firms handling claims and finance providers.

The data that we hold for Customers & Employees

Depending on the products or services we supply to you, or your employer or the nature or capacity within which we access, receive, or administer your products or services, we may hold the following data:

Name, address, contact details including email, telephone, gender, marital status, date of birth, Employer details, will be obtained.

Company Name, Registration number, Bank account name number, VAT identification number and other financial information will be retained,


Personal data will be obtained to comply with legal obligations to disclose salary details to HMRC.

Any fraud or criminal convictions or allegations of crime, including driving offence. Sanctions relating to anti-fraud databases or law enforcement agencies may be obtained for client protection and company insurance policies.

As an employer medical conditions, health status, injury, disability, and medical procedures performed may be obtained relating to relevant insurance policies. Details relating to habits such as smoking or alcohol consumption may be obtained, as well as prescription and medical history. Where our insurers require genetic or biometric data this may also be obtained.

Retention period

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Individuals Rights

You have the right to obtain from us the personal information we hold about you a written request will be required.

You have the right to have your personal data rectified if you feel it is inaccurate or incomplete.

You have the right to block or restrict the processing of your personal data which will prevent any further processing but not storage. However, in consideration, should we feel there are legitimate grounds to override your request we will inform you.

You have the right to request the erasure of your personal data when it is no longer necessary in relation to the purpose it was intended for. We have the right to deny this request if your data is required to comply with a legal obligation for the performance of a public interest task, or the exercise or defence of legal claims.

Should you wish to obtain, transfer, update, rectify or delete your data please contact the Compliance Manager. Upon receipt, your request will be actioned within one calendar month.


The security of your personal information is important to us. We have in place appropriate safeguards relevant to the sensitivity of the information we maintain. We restrict Personal Data access to personnel and third parties and data will only be provided to those who lawfully require information for legitimate and relevant business needs.

How to complain

We are committed to complying with all relevant data protection legislation including the General Data Protection Regulations and Privacy and Electronic Communications Regulations.

Should you wish to make a complaint about any aspect of the processing of your personal data please contact the Compliance Manager.

If you are not happy with our response, you may contact the ICO directly on 0303 123 1113 or via their website

This Statement applies across all of our related websites

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